Webshop FAQ’s

Still unsure? Feel free to contact us, and we’ll be happy to guide you based on your specific needs!

Do you ship worldwide?

No, we currently only ship to Belgium and the Netherlands. However, we are happy to discuss delivery options outside of these regions. Please note that additional delivery costs will apply, which we can confirm with you prior to the purchase. Don’t hesitate to reach out on [email protected] to discuss this.

Does the indicated price on the webshop include delivery costs?

Yes, delivery costs are included in the price for all orders shipped to Belgium or the Netherlands. We work with the finest delivery services to ensure your picture arrives in perfect condition—free from cracks, tears, damage, or stains. Your satisfaction is our priority!

Are all sales final?

Yes, all sales are final. We take great care in preparing your order to ensure you’re fully satisfied with your purchase. We’re happy to answer any questions and provide assistance before you place your order to ensure everything is perfect. Please feel free to reach out to us for any inquiries or clarifications!

How do I know which photo medium I want?

Choosing the right medium depends on the look and feel you want for your photo. Here’s a quick guide to help you decide:

Dibond: If you’re looking for a sleek, modern finish with great durability, Dibond is an excellent choice. Its aluminum composite material is perfect for high-quality prints that last and can be displayed both indoors and outdoors.
Forex: For a lightweight, cost-effective option, Forex offers vibrant colors on a smooth PVC surface. It’s a great choice for indoor displays like home decor, offices, or exhibitions.
Canvas: Canvas gives your photo an artistic, timeless feel. The textured surface and gallery-style wrap over a wooden frame make it ideal for creating a warm and inviting look in any room.

How long do the orders take?

Once we receive your order, we immediately start processing it. The production time may vary depending on the print company I work with, as each medium (Forex, Dibond, or Canvas) has different handling times. Typically, you can expect your order to be completed and delivered within a couple of weeks. If there are any unexpected delays, I will keep you updated throughout the process. Feel free to reach out if you have any concerns or specific timing requests!

Can I purchase a gift card for someone else?

Yes, we offer digital gift cards! Simply send us an email with the details, and we’ll make it happen.

Can I receive an invoice with a VAT number?

Yes, absolutely! We can provide an invoice with a VAT number without any issues. Just let us know, and we’ll make sure all the details are included

Webshop FAQ’s

Webshop FAQ’s

Still need help?